Our Service

If you currently use NHS Smartcards, or have a contract that requires use of NHS Spine connected applications, you will need a Registration Authority (RA) service to provide you with the chip and pin NHS Smartcards, as well as access to the Care Identity System (CIS) to manage the access rights of your users.

As an approved supplier to NHS England on the Lead Provider Framework the eMBED Health Consortium are perfectly placed to fulfill all your needs.

As the only non NHS provider of RA services we are flexible and forward looking and can offer you a cost effective service delivered to any location around the country. Our RA Management team have vast NHS experience and have worked with NHS Smartcards over many years. We have close links with the NHS Digital national team being fully engaged in regional delivery structures.

The eMBED RA team is structured to provide a fully centralised service working together to share our expertise of differing systems such as TPP SystmOne, EMIS and the Summary Care Record access. So whether you are new to RA or already have a service but want to explore options for a better delivery please contact us to discuss your options.

Our Experience

Experts in Clinical System access

Dedicated smartcard phone line and email account for ease of contact

Can provide usb card readers and advise on software requirements

Currently provide RA service to all GPs and Pharmacies in Yorkshire & Humber area

Provide RA service to three Local Authorities, a number of Hospices and many commercial organisations around the country

NHS Smartcards


Fast efficient service

No more appointments—everything done on line

Cost and time savings for staff and users

Compliance with NHS Information Governance


Secure approved service

Only non NHS Registration Authority

Full system training provided

Nationally available service to both NHS and non NHS customers alike

For new customer queries:
Phone: 07980697150
E-mail: barry.jackson@nhs.net

For existing customer queries:
Phone: 03003000620
E-mail: embed.smartcards@nhs.net

Service Packages

This table sets out a basic structure of the eMBED Registration Authority services and the options we have configured. It is not exhaustive and we are always available to discuss bespoke options with customers to ensure that our service meets your needs.

At the eMBED Health Consortium we believe that our RA Team has the wealth of knowledge and experience to provide you with the best NHS Smartcard service available. The way we deliver our service will ensure that your staff don’t waste time hanging around for appointments but ensures they are able to just get on with their jobs with the minimum of fuss. We provide a full suite of audit and compliance reports to meet stringent NHS Information Governance standards.

1 2 3 4
New RA service set up Customer with existing RA service—needing configuration work Customer with existing RA service to transfer GP Groups/Alliances
Organisation Data Service Code * *
Workgroup/Configuration & Transition * * * *
Positions on CIS/ ID + Guidance * * *
Users – Cards
Printing * *
Issuance * *
Post * *
Replacements * * *
Support calls/emails * * *
Work resulting from call/email * * *
Auditing * * * *

For any further information on eMBED and the Registration Authority service we provide please contact the RA Team Manager Barry Jackson on 07980697150 or email barry.jackson@nhs.net